Sacramento Professional Facilitators
(530) 677-1468

Facilitating Conciliation:
Beyond Conflict Resolution

• Old Sacramento, CA
• 2008 dates TBA

Our society is crying for alternatives to the adversarial approach of dealing with disputes. Resolving conflict with a different form of conflict does not always work. Negotiating from bases of power and fixed positions can deepen the divide, and expand the problem. The best and most lasting solutions and resolutions are those created by the people directly involved.

Who Should Take the Course?
Facilitators, trainers, managers, team leaders, consultants, lawyers, union leaders, human resources professionals, community leaders, parents, and educators.

After Taking the Course, You Will Have:

• • Methods for discussion and dialogue.
• • Methods for problem solving.
• • A clear concept of the role of the facilitator.
• • Tips, tools and practical applications you can use.
• • Workable alternatives to the adversarial style.
• • One hour of free coaching within six months of the course.

This Course Focuses on:

• • Understanding the sources of conflict.
• • Blocks to conciliation.
• • Creating a healthy atmosphere.
• • Ways to hold a dialogue over sensitive topics.
• • Joint problem solving.
• • Developing solutions for difficult problems.

Please bring an example of a conflict to work with during the course.

Prerequisite: None

• Cost: $545

For registration and further information, please contact Marlene Lockwood, registrar at Sacramento Professional Facilitators:

• 1129 Firehouse Alley, Old Sacramento, CA 95814
• (530) 677-1468, phone/fax
• www.topspf.org
• registrar@topspf.org